Returns & Exchanges

At The Source Bulk Foods, we pride ourselves on providing the highest quality wholefoods and sustainable products. If your order is damaged, incorrect, or does not meet our quality standards, we are committed to making it right through a refund or exchange.

Return Process

• 1.
  Contact Customer Support

  Email our team within 7 days of receiving your order, providing your order number and a brief explanation of the issue with your food items or lifestyle products.

• 2.
  Provide Documentation

  For quality concerns or damaged goods, please attach clear photographs of the product and the packaging labels to help us investigate the batch with our suppliers.

• 3.
  Await Assessment

  Our quality control team will review your request within 48 hours to determine if a return is required or if a direct refund can be processed due to the perishable nature of the goods.

• 4.
  Resolution and Refund

  Once approved, we will issue a refund to your original payment method or ship a replacement. Please note that for food safety reasons, we cannot accept returns for change of mind.